SERVICE CLOUD

Respond to customer requests
on any channel.

Address customer concerns within a single platform. We help deliver and personalize your services using Salesforce Service Cloud.

Consulting

Implementation

Customization

Integration

Analytics

Checkup

Consulting

Solve the issue of grabbing new growth opportunities with tailor-made strategies that focus on your critical business objectives. We help you envisage a customer service plan that can be adapted into your business and scaled up as your business progresses.

Implementation

Empower your systems by overcoming productivity issues while providing complete support to your sales teams to deliver an outstanding customer experience with quick case resolution. We unleash your servicing potential and help you build a lasting relationship with your customers.

Customization

The real purpose of customization is to develop solutions that focus on things most crucial to your organization and customer service. We help you go beyond the mass-produced platform and design it to suit your intent.

Integration

Achieve new efficiency levels with integrations that eliminate technological barriers, get rid of bottlenecks, and break the silos that divide systems from processes. We take charge and create integrations that streamline all your processes and improve customer relationships.

Analytics

Advances in analytics and reporting give you unmatched insights into challenges in customer service. Leveraging Salesforce Service Cloud analytics capabilities improves productivity, boosts customer engagement, and drives the performance of your sales teams.

Salesforce Checkup

We evaluate your existing setup and find out how you can optimize your salesforce architecture. We go through your tech stack, analyze the development processes followed so far, check the code hygiene, and find out ways to scale them up.

Quick and simple steps towards building your own support team.

1. Project scope

We gather the technical requirements from you and set up a meeting to discuss over the specifics of the project.

2. Customize a team

We’ll dedicate a support team with a Certified Salesforce Expert to achieve your project goals.

3. Training and onboarding

Before working with a new client, our team goes through procedures and project brief to familiarize your processes and products/services.

Quick and simple steps towards building your own support team.

Project scope

We gather the technical requirements from you and set up a meeting to discuss over the specifics of the project.

Customize a team

We’ll dedicate a support team with a Certified Salesforce Expert to achieve your project goals.

Training and onboarding

Before working with a new client, our team goes through procedures and project brief to familiarize your processes and products/services.

See real results from your marketing efforts.

We systematically plan your process and develop strategies that support both of your short-term and long-term goals. Your dedicated support team will take care of the groundwork.

Run at peak performance.

We’ll help you to systematically plan your process and develop strategies that support both of your short-term and long-term goals.