COMMUNITY CLOUD
Create experiences for
the new age of customers.
Build visionary communities that align with the current technological landscape and maximize your community investments. We follow a proven methodology that brings optimal results and mitigates the potential risks in the process.
Consulting
Design
Implementation
Support
Consulting
Our consulting services are carried out by Salesforce Certified Experts. We know the ins-and-outs of the tool that can help you maximize your Salesforce architecture.
- Actionable blueprint aligned with your goals
- Storyboards and testing schedule
- Goal analysis, persona indemnification, and competitor benchmarking
Design
Our UX designers sketch out experience models that map out your internal process and tech stack architecture in a visualized manner.
- Navigation and responsive design
- Content and design personalization
- Application, architecture, and framework design
Implementation
We set up communities and use out-of-the-box templates built on your brand foundation. With a rich and meaningful experience, you establish a deeper connection with your customers.
- Configure community features and extensive role mapping
- Custom integrations with ERP, social media, and third-party solutions
- Migrate and configure content to manage a knowledge base
Support
Our process goes under interactions based on a loop of feedback from customers. We help your business by providing continuous improvements on your instance.
- A detailed data analysis and cleansing
- Review code quality for security and legal compliance
- Manual and automated regression testing to optimize functionality
Quick and simple steps towards building your own support team.
1. Project scope
We gather the technical requirements from you and set up a meeting to discuss over the specifics of the project.
2. Customize a team
We’ll dedicate a support team with a Certified Salesforce Expert to achieve your project goals.
3. Training and onboarding
Before working with a new client, our team goes through procedures and project brief to familiarize your processes and products/services.
Quick and simple steps towards building your own support team.
Project scope
We gather the technical requirements from you and set up a meeting to discuss over the specifics of the project.
Customize a team
We’ll dedicate a support team with a Certified Salesforce Expert to achieve your project goals.
Training and onboarding
Before working with a new client, our team goes through procedures and project brief to familiarize your processes and products/services.
See real results from your marketing efforts.
We systematically plan your process and develop strategies that support both of your short-term and long-term goals. Your dedicated support team will take care of the groundwork.